State Farm® Insurance Agent Vince Clark
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Davis
September 26, 2024
5
out of
5
rating by Josh Davis
"Great Agent and very knowledgeable"
We responded:
"Josh, thank you for your kind words! I'm glad you found our service knowledgeable and helpful. If you ever need further assistance, don't hesitate to reach out. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Samantha Alvarez
September 11, 2024
5
out of
5
rating by Samantha Alvarez
"I started policies here recently, and am so happy with the customer service. April was a great guide at explaining my coverages and deductibles for my policies. Would definitely recommend!"
We responded:
"Samantha, thank you for your wonderful review! I'm glad to hear that you are happy with our customer service. April is indeed a valuable member of our team, and I'm pleased she could help explain your coverages and deductibles clearly. We appreciate your recommendation and are here for any future needs or questions you might have. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
April P
August 29, 2024
5
out of
5
rating by April P
"Great service! Sam was super polite. She took her time to thoroughly review my bills and anwer all my questions."
We responded:
"Thank you, April, for your positive review! I'm glad to hear that Sam provided you with great service and took the time to thoroughly review your bills and answer all your questions. We appreciate your feedback and look forward to assisting you with any future needs. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Kory Walden
August 22, 2024
5
out of
5
rating by Kory Walden
"Great customer service! I had April and she was very professional and knowledgable about the questions I had and more."
We responded:
"Kory, thank you for your positive review. I'm glad to hear that April provided you with professional and knowledgeable service. We appreciate your feedback and are here for any future questions or needs. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Sean Robinson
August 21, 2024
1
out of
5
rating by Sean Robinson
"I am extremely disappointed with State Farm's service and the way they are handling my situation. From the start, their customer service was good but slow to respond. Last September, I decided to switch my homeowners insurance to receive the multi policy discount. In November, I received a letter stating my homeowners insurance was increasing because the two wasn’t bundled together. I called immediately, spoke to a male and he ensured me that he would fix it. Fast forward to July 2024 I received my renewal for 2025 that I didn't agree with so, I called the office asked for the manager he was busy so I took a trip. After discussing with Vince my situation he ensured me he would make sure this is taken care of. As of now the multi policy discount still isn’t added my premium has increased tremendously and I’m getting the run around regarding this issue. Vince Clark is blaming this all on underwriting, However as a business owner I don’t think he’s handling the situation well. I expected much better outcome from such a well-known company. I would not recommend State Farm to anyone looking for reliable insurance."
We responded:
"Sean, thank you for sharing your experience. I apologize for the inconvenience and frustration you've faced with your homeowners insurance and the multi-policy discount. I understand how important it is to have these matters handled promptly and accurately. I regret that we did not meet your expectations in this instance. I assure you that we take your feedback seriously and will work to address the issues you've mentioned. Please feel free to reach out to our office if you have any further questions or concerns. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Miguel Serna
May 17, 2024
5
out of
5
rating by Miguel Serna
"Ari from the Customer Care Team was a great help, She answered all my questions. Thank you!"
We responded:
"Miguel, I'm pleased to hear that Ari provided you with exceptional assistance and answered all your questions! We're grateful for your positive feedback and glad you had a great experience with us. If you have any more questions in the future, feel free to reach out to our office. - Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Jim Stahl
May 16, 2024
5
out of
5
rating by Jim Stahl
"Very friendly, professional staff"
We responded:
"Jim, we're pleased to hear you found our staff very friendly and professional! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Stephanie Guzman
May 15, 2024
5
out of
5
rating by Stephanie Guzman
"Samantha did a great job in helping me out and solving my problem!"
We responded:
"Stephanie, I'm pleased to hear that Samantha was able to assist you effectively and resolve your issue! Our team is grateful for your positive feedback and we're elated that you had a great experience with us. If you ever need further assistance, feel free to reach out. Vince Clark - State Farm Insurance Agent, Kankakee, IL"
Carla Smith
February 26, 2024
5
out of
5
rating by Carla Smith
"Vince was very nice and explained everything thank you"
We responded:
"Carla, your positive feedback means a lot! We're thankful for your kind words and delighted to have provided you with helpful insurance guidance. It was a pleasure assisting you!"
Jennifer Dethrow
December 19, 2023
5
out of
5
rating by Jennifer Dethrow
"Very helpful. Thanks so much"
Willeum Boykin
December 4, 2023
5
out of
5
rating by Willeum Boykin
"Got me the best price on car insurance"
William Lacy
October 27, 2023
5
out of
5
rating by William Lacy
"This guy is good. I strongly recommend."
Tamika L.
August 22, 2023
5
out of
5
rating by Tamika L.
"Dave was very knowledgeable and explained everything to me with clarity. The best part is that I saved money."
Sherrie Wirth
August 19, 2023
5
out of
5
rating by Sherrie Wirth
"Personable and professional. Affordable and great coverage. Thanks for not being difficult."
Jermaine Bell
July 15, 2023
5
out of
5
rating by Jermaine Bell
"Very professional, response time is great and diligent"
We responded:
"Thank you for the five-stars, Jermaine! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
John A
July 12, 2023
5
out of
5
rating by John A
"Great guy. Very professional and personable!!"
We responded:
"Thank you for taking the time to leave us a review, John. Our State Farm office in Kankakee, IL would not be possible without customers like you!"
Gerard Howard
July 12, 2023
5
out of
5
rating by Gerard Howard
"Vince is very knowledgeable in his craft and very accommodating to getting you situated."
We responded:
"We are overjoyed by reviews like this, Gerard! Thank you for sharing your experience with our office."
Howard J Moore
June 27, 2023
5
out of
5
rating by Howard J Moore
"Excellent service and expertise!"
We responded:
"We love seeing reviews like this, Howard! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Zach Rohlfs
June 26, 2023
5
out of
5
rating by Zach Rohlfs
"🌟🌟🌟🌟🌟 I had the pleasure of working with Drew Allen at Vince Clark - State Farm Insurance Agent to secure business insurance, and I must say that the experience was absolutely phenomenal. From start to finish, Drew provided exceptional service and went above and beyond to meet our insurance needs. I am more than satisfied with their expertise and professionalism. Drew's knowledge of the insurance industry was evident throughout the entire process. They took the time to thoroughly understand our business and its unique requirements. They patiently answered all our questions and explained the coverage options in a clear and concise manner. Drew's attention to detail was commendable, ensuring that we obtained the right coverage tailored to our specific needs. What truly set Drew apart was their commitment to customer service. They were responsive, prompt, and always available to address any concerns or queries we had. Their genuine care for our satisfaction was evident in every interaction. They took the time to listen to our concerns and provided thoughtful recommendations to help us make informed decisions. The entire experience with Vince Clark - State Farm Insurance Agent was seamless and hassle-free. Drew made the process easy to understand and navigate, saving us both time and effort. Their professionalism and dedication to their clients were truly remarkable. I highly recommend Drew Allen and Vince Clark - State Farm Insurance Agent to anyone in need of business insurance. Their expertise, exceptional service, and genuine care for their clients make them stand out in the insurance industry. Five stars all the way! 🌟🌟🌟🌟🌟"
We responded:
"Wow!! Thank you so much for the amazing review, Zach! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Drew, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! Please do not hesitate to reach out if you need anything!"
Felipe Aguilar
June 10, 2023
5
out of
5
rating by Felipe Aguilar
"I have been a long time customer with state farm in California. Andre and his team always take care of me and my family. I needed insurance on my property in kankakee and my first go to is state farm. I was recommended to Vince and his team and Dave helped me out tremendously. He was patient with me and provided all the necessary information to make the decison on selecting the right insurance coverage for me. His customer service was above and beyond. Customer service like his is the reason I stay with state farm. Thank you for always taking care of me and my family."
We responded:
"Thank you, Felipe, for the amazing review! Our team works hard to provide a great insurance experience in Kankakee and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Angela N Jones
May 22, 2023
5
out of
5
rating by Angela N Jones
"Excellent customer service! I got home and auto insurance!"
We responded:
"Angela, thank you! We appreciate your trust in us to take care of your insurance policies."
Trevor Kuntz
May 15, 2023
5
out of
5
rating by Trevor Kuntz
"Very respectful and polite, broke down everything to me. Emailed me everything I wanted to know. Answered every question I had."
We responded:
"Trevor, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Grace Binner
May 15, 2023
5
out of
5
rating by Grace Binner
"Awesome place! Very knowledgeable, kind, and helpful staff!"
We responded:
"Grace, thank you! We appreciate your trust in us to take care of your insurance policies."
madison hunt
May 11, 2023
5
out of
5
rating by madison hunt
"April provides great service and is very helpful!"
We responded:
"We love seeing reviews like this, Madison! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Abi p.
May 11, 2023
5
out of
5
rating by Abi p.
"April was beyond helpful!"
We responded:
"Abi, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"