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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Gracey Yee

November 2, 2026

5 out of 5 rating by Gracey Yee
"Laura our agent was such great help. She took time to explain our coverages and if there were any deficits from our previous policy through a different company. She found us the best coverage for our home and vehicles , which ended up being a lot cheaper for our cars and our home insurance ended up being less with higher coverage to protect our home. She went through everything with us and gave options. We will be looking into life insurance with her since the more you bundle the better premiums you pay. We are so grateful for the time Laura spent with us and so happy with our policies with our new insurance company State Farm. Please call and ask for Laura, I promise you be happy you did."
We responded:
"Thank you so much for taking the time to write such a detailed review, Gracey! I’m really glad our team could walk you through your options and that the time spent together made a difference. I’m passing your kind words along, and they’ll mean a lot to everyone here. Welcome to State Farm! If questions come up, give us a call or stop by the office. - Vince"
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Pamela Miglans

November 2, 2026

5 out of 5 rating by Pamela Miglans
"Laura is amazing. She took incredible care of me and walked me through the entire process personally. I have never received service like hers before in this industry. Absolutely incredible!"
We responded:
"Wow, thank you for such a heartfelt review, Pamela! I’m so glad you felt cared for and supported through every step of the process. Your kind words are being shared with the team, and they truly made our day. I’m grateful to have you as a State Farm customer. - Vince"
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turbo tsw

November 2, 2026

5 out of 5 rating by turbo tsw
"Belen was very helpful with my motorcycle insurance great place to go when you need help"
We responded:
"Hello, thank you for the kind words! I’m really glad our team could help, and I appreciate you recommending our office to others. If questions come up down the road, give us a call or stop by. - Vince"
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Melissa Caballero

November 2, 2026

5 out of 5 rating by Melissa Caballero
"Belen"
We responded:
"Thank you for the 5-star review, Melissa! It means a lot that you took a moment to share it, and the whole team appreciates it. Glad to have you as a State Farm customer! - Vince"
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Vera Summerville

November 2, 2026

5 out of 5 rating by Vera Summerville
"I came into office today for DSS help. April and Belen were a great help and are the best!"
We responded:
"Vera, thank you so much for stopping by and for taking the time to leave a review! I’m really glad our team could help you today. I’m passing your kind words along, and they’ll be appreciated. If anything else comes up, our door is open. - Vince"
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Ray-Ban Family

September 18, 2026

5 out of 5 rating by Ray-Ban Family
"Erica was great and helpful"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Kankakee insurance team. "
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Ashley

July 30, 2026

5 out of 5 rating by Ashley
"Erika was wonderful love her personality"
We responded:
"Ashley, thank you for the amazing review! Our Kankakee insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Vince Clark, your State Farm Agent "
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Sorryier Johnson

July 29, 2026

5 out of 5 rating by Sorryier Johnson
"Erica is great! I love her energy."
We responded:
"Sorryier, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Rafael santos

July 8, 2026

5 out of 5 rating by Rafael santos
"Betsy fue muy amable y me explicó todo sobre mi aseguranza y los beneficios"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lee Clark

May 5, 2026

5 out of 5 rating by Lee Clark
"Betsy haa excellent customer service. She helped me with all my questions. Thank you!"
We responded:
"We appreciate your review, Lee. We are so happy that you had such a wonderful experience with State Farm Agent Vince Clark’s Team here in Kankakee ! "
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Jerome Calvin

April 2, 2026

5 out of 5 rating by Jerome Calvin
"Belen was very helpful throughout the claim process. She answered all my questions and provided additional information to ease the process."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vince Clark’s Team. "
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Adam Ortiz

March 26, 2026

5 out of 5 rating by Adam Ortiz
"Betsy was very sweet and helpful today! She answered all my questions in both English and Spanish!"
We responded:
"Adam, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Vince Clark’s Team!"
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Linda Jones

February 25, 2026

5 out of 5 rating by Linda Jones
"Customer is fantastic. Belen is always smiling and gets the job done. Highly recommend checking them out for all your insurance needs."
We responded:
"Thank you so much for the 5-stars, Linda! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Vince Clark’s Team anytime."
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arth

February 24, 2026

5 out of 5 rating by arth
"Betsy was very good at helping us out and getting us through."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Vince Clark’s Team. "
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Willie Rowe

February 24, 2026

5 out of 5 rating by Willie Rowe
"Betsy was great today. She took her time to help me and answered all my questions. Definitely come see her for all your insurance needs!"
We responded:
"Thank you for the amazing review, Willie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Milton Oneil

February 12, 2026

5 out of 5 rating by Milton Oneil
"Vince's office is always so helpful. Betsy and Belen are always ready to assist with all my needs. Thank you!"
We responded:
"Milton, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Vince Clark’s Team here in our Kankakee office. "
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Cecil Jackson

January 14, 2026

5 out of 5 rating by Cecil Jackson
"Betsy helped us out today and she was super friendly and patient with us! Thanks!"
We responded:
"Thank you for the fantastic review, Cecil! We are always here to help with your insurance needs here in Kankakee . "
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Ivan

January 13, 2026

5 out of 5 rating by Ivan
"The team was solid! Huge shout to Ms. Sam. She handled all the questions and concerns i had in a timely and professional manner! Thank you!!"
We responded:
"We appreciate your review, Ivan. We are so happy that you had such a wonderful experience with State Farm Agent Vince Clark’s Team here in Kankakee ! "
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Teresa Dorn

January 5, 2026

5 out of 5 rating by Teresa Dorn
"Betsy did a fine job helping me with my drive
Drive safe set up. I will use her again."
We responded:
"Appreciate you taking a minute to share this, Teresa! Getting things set up smoothly is what we like to hear, and I’m passing your note along to the team. Looking forward to seeing you next time. - Vince"
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Alice Dreger

November 18, 2025

5 out of 5 rating by Alice Dreger
"Manan did a terrific job with our insurance needs. Efficient, pleasant, and a great price."
We responded:
"Thank you for this kind review, Alice! Hearing that your experience felt efficient and pleasant is wonderful. Reviews like yours mean a lot to everyone here. We’re glad to have you with State Farm, and we’re just a phone call away if you need us. - Vince "
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Christine

November 7, 2025

5 out of 5 rating by Christine
"Betsy provided me with useful knowledge about my policies during our meeting. The entire office is professional and helpful."
We responded:
"Thank you for taking the time to share this, Christine! I’m glad our meeting was a helpful one and that you left with your questions answered. Professionalism matters a lot to our team, so your kind words mean a great deal. Thanks for being a State Farm customer! - Vince"
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Maricela Guerrero

November 3, 2025

5 out of 5 rating by Maricela Guerrero
"Betsy did amazing work with our policies and informed us very well with everything in a detailed manner!"
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Maria Sosa

November 3, 2025

5 out of 5 rating by Maria Sosa
"Betsy did an amazing job with helping me! She was very friendly and answered all of my questions! Will definitely be back!"
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Raul Alejandro

October 27, 2025

5 out of 5 rating by Raul Alejandro
"Betsy
Buena atención al cliente.🙂"
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Valerie Roberson

October 16, 2025

5 out of 5 rating by Valerie Roberson
"Betsy was my customer service representative. She help me with my vehicle switch and also helped me set up my state farm drive safe and save to receive additional discounts"