Eileen Bolivar

4

(Translated by Google) Excellent service! I had the pleasure of being served by Samantha at the Vince Clark State Farm office in Kankakee, and I can say that she exceeded all of my expectations. She was very professional, attentive and made sure all my questions were clarified efficiently. Their friendly attitude and attention to detail really make a difference. (Original) ¡Excelente servicio! Tuve el placer de ser atendido por Samantha en la oficina de Vince Clark State Farm en Kankakee, y puedo decir que superó todas mis expectativas. Ella fue muy profesional, atenta y se aseguró de que todas mis dudas fueran aclaradas de manera eficiente. Su actitud amable y su atención al detalle realmente marcan la diferencia.

bonnie raef

4

I have been with State Farm Insurance for years. Transfered my account to Vince Clark in Kankakee Illinois because he is local and convenient. I had a recent towing bill to submit for refund. Samantha Alvarez was amazing! She listened to my concern gracefully. Her personality and follow-up are what we as clients expect. I give her a 10 ⭐ ⭐ ⭐ recommendation!

Rj Hobson

6

Absolutely fantastic experience with Vince! As a first-time homeowner, I was overwhelmed with the insurance process. Vince made everything so easy to understand. He guided me through setting up my life insurance, homeowners insurance, and auto insurance with clarity and patience. His expertise and personalized approach gave me confidence that I was making the right choices. I can’t recommend him highly enough! Five stars all the way!

Josh Davis

7

Great Agent and very knowledgeable

Samantha Alvarez

7

I started policies here recently, and am so happy with the customer service. April was a great guide at explaining my coverages and deductibles for my policies. Would definitely recommend!

Sean Robinson

8

I am extremely disappointed with State Farm's service and the way they are handling my situation. From the start, their customer service was good but slow to respond. Last September, I decided to switch my homeowners insurance to receive the multi policy discount. In November, I received a letter stating my homeowners insurance was increasing because the two wasn’t bundled together. I called immediately, spoke to a male and he ensured me that he would fix it. Fast forward to July 2024 I received my renewal for 2025 that I didn't agree with so, I called the office asked for the manager he was busy so I took a trip. After discussing with Vince my situation he ensured me he would make sure this is taken care of. As of now the multi policy discount still isn’t added my premium has increased tremendously and I’m getting the run around regarding this issue. Vince Clark is blaming this all on underwriting, However as a business owner I don’t think he’s handling the situation well. I expected much better outcome from such a well-known company. I would not recommend State Farm to anyone looking for reliable insurance.

Miguel Serna

11

Ari from the Customer Care Team was a great help, She answered all my questions. Thank you!

Jim Stahl

11

Very friendly, professional staff

	Closed
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	09:00AM-05:00PM
	09:00AM-05:00PM
	Closed

Kankakee, IL

Vince Clark